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National Comprehensive Cancer Network

About NCCN

NCCN Education Program for Case Managers Successful in Its Sixth Year and Planning for 2012

Elizabeth Danielson, MHA, Director, Payor Relations

Since 2006, the National Comprehensive Cancer Network® (NCCN®) has offered oncology education programs designed to meet the needs of case managers and medical directors in managed care organizations and other settings. The NCCN Oncology Case Management Program™ began with one in-person session presented to a group of approximately 35 nurses and has continued to grow steadily, offering more in-person programs and adding webinars in order to reach a much larger and more diverse audience. 

More than 550 people attended programs in 2008. Attendance increased to more than 1,050 in 2009 and 2,200 in 2010. In 2011, through expanded contacts with various organizations, NCCN reached 3,200 participants, including record high numbers of attendees for the NCCN Oncology Case Management Program Webinar™: An Overview of Breast Cancer and the NCCN Oncology Case Management Program Webinar™: Techniques for Telephone-Based Case Managers.

This series was originally designed to address the needs of case managers working with patients through telephonic programs offered by managed care organizations. Today, it continues to meet the needs of this audience, but attendees represent other groups as well, including case managers who work with patients in hospitals and clinics, utilization review nurses, practicing physicians, managed care medical directors, and pharmacists.

Most of the programs provide clinical information intended to keep participants abreast of the current state of knowledge about specific types of cancer and evidence-based treatment. Others focus on more general topics, such as understanding and using the NCCN Clinical Practice Guidelines in Oncology (NCCN Guidelines®) and the NCCN Drugs & Biologics Compendium (NCCN Compendium®) and clinical trials.

This year, for the first time, NCCN offered a webinar on case management techniques for telephonic case managers, presented by two experienced oncology nurses who manage teams of oncology case management nurses. This program drew a record number of participants and, in 2012, NCCN plans to offer a second webinar that will provide more in-depth content on techniques for managing symptoms and reducing complications.

Pending sufficient funding, the 2012 series will include four components under the new title NCCN Cancer Case Manager and Medical Director Education Program, including:

  1. Two live, in-person programs focusing primarily on the needs of case managers, which will also be suitable for medical directors and others
  2. Eight webinars focusing primarily on the needs of case managers, which will also be suitable for medical directors and others, on such new topics as cancer survivorship, techniques for telephonic case managers, non-Hodgkin’s lymphomas, acute myeloid leukemia, and malignant melanoma
  3. Two webinars offered to managed care medical directors focusing specifically on their needs, for example, for information to understand emerging therapies and make coverage decisions
  4. A presentation (topic to be determined) at the Case Management Society of America (CMSA) Annual Conference to be held in San Francisco in June 2012.

More information about this series and recorded presentations from past webinars can be found at: http://www.nccn.org/professionals/managed_care_live_programs/default.asp.