The National Comprehensive Cancer Network®, Inc., (NCCN®) is issuing this privacy statement to keep our valued users informed of activities in place to ensure their privacy. This privacy statement covers the site NCCN.org.
If users have questions or concerns regarding this statement, they should contact Joseph Junod, Director, Information Technology, by email or telephone (215.690.0242).
NCCN is the sole owner of the information collected on NCCN.org. NCCN and NCCN Foundation® collect information from our users at several different points on this website.
NCCN occasionally requests information from users of its NCCN
Clinical Practice Guidelines in Oncology (NCCN Guidelines®), NCCN Drugs & Biologics Compendium (NCCN Compendium®), NCCN Chemotherapy Order Templates (NCCN Templates®), NCCN Biomarkers Compendium®, NCCN Guidelines for Patients®,
NCCN Trends™ Surveys & Data, and NCCN Continuing Education. NCCN uses this information to contact the user about safety updates and/or services on our site for which they have expressed interest and to advise users about future updates to
this site. Based on the user type, visitors will be asked to provide specific, sometimes required, information (such as areas of interest, clinical specialty, or year of graduation), in order for NCCN to provide a more personalized experience on its
NCCN Programs, Services, and Resources Registration
NCCN requests information from the user on our registration forms. Here a user must provide contact information (such as name and mailing address) as well as financial
information (such as credit card number, expiration date if paying by credit card). This information is used for billing purposes for registration fees and/or hotel deposits and/or services or products. If NCCN cannot process an order, this contact
information is used to contact the user.
Registered users are responsible for taking all reasonable steps to ensure that no unauthorized person shall have access to your NCCN.org passwords or accounts. It is your sole
responsibility to (1) control the dissemination and use of activation codes and passwords; (2) authorize, monitor, and control access to and use of your NCCN.org account and password; (3) promptly inform us of any need to deactivate a password. Users
grant to NCCN and to all other persons or entities involved in the operation of NCCN.org the right to transmit, monitor, retrieve, store, and use your information in connection with the operation of NCCN.org. NCCN cannot and does not assume any responsibility
or liability for any information you submit.
NCCN Continuing Education Registration
NCCN requires visitors to register to use NCCN Continuing Education content. Required information includes first and last name, degree, title,
organization, mailing address, username, password, and email address. NCCN uses this information to process CME/CE credit, to contact the user about services on this site for which he or she has expressed interest, and to advise users about future
updates to this site.
Orders for NCCN Resources
NCCN requires information from users who order NCCN informational resources through our on-line ordering system, Alcom/Nice Lines Direct Mail. Required information includes first and last name, shipping address, and e-mail address. This information is used to fill requesters' orders. If NCCN or Alcom/Nice Lines Direct Mail cannot process an order, the information is used to contact the user.
NCCN Online Surveys
From time-to-time, NCCN may provide users the opportunity to participate in surveys on its website. NCCN does not require information from users to complete these periodic online surveys about NCCN programs, services, and resources. For these surveys, it is optional for the user to provide demographic information (such as specialty or year of graduation), but encouraged so NCCN can enhance its programs, services, and resources. Users have the option to opt-out of surveys in their user profile.
NCCN often uses third-party service providers to conduct these surveys; that company will be prohibited from using our users' personally identifiable information for any other purpose. We will not share personally identifiable information provided by users through a survey with other third parties unless we give the user prior notice and choice.
Most web browsers automatically accept cookies. By changing the options on a web browser or using certain software programs, users can control how and whether cookies will be accepted by a browser. Please note that it is possible to block cookie activity from certain websites while permitting cookies from trusted sites.
NCCN stores information that it collects through registration to create a profile of our users. A profile is stored information that NCCN maintains on individual users which details their viewing preferences and demographics. Consequently, collected information is tied to visitors' personally identifiable information to provide offers and improve the content of the site for users. These profiles may be used to tailor users' visits to our website and to direct pertinent marketing promotions to them. NCCN does not share your profile with third parties.
Like most website servers, NCCN's uses log files. These include Internet protocol (IP) addresses, browser type, Internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and user activity within this website to analyze trends, administer the site, track users' movement in the aggregate, and gather broad demographic information for aggregate use.
Communications from the Site
Special Offers and Updates
Registered NCCN users will occasionally receive information on new or updated NCCN programs, services, resources, and opportunities to support NCCN Foundation. Opting in means users have asked to be contacted about NCCN programs, services, resources, and opportunities to support NCCN Foundation. Users may opt-out via email or by updating their profile. Users may unsubscribe at any time by contacting us.
Though NCCN makes every effort to preserve user privacy, NCCN may need to disclose personal information when required by law wherein NCCN has a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order, or legal process served on our website.
Aggregate Information (non-personally identifiable)
NCCN shares aggregated demographic information with our partners and advertisers. For example, NCCN may describe the number of users by geography or medical specialty. This is not linked to any personally identifiable information.
NCCN uses an outside fulfillment company to process and ship orders for NCCN products; an email broadcast company to send email announcements about NCCN events and resources; web hosting companies to provide online access to NCCN presentations; online survey vendors to periodically survey groups of NCCN users, credit card processing companies to bill users for registration and donations. These companies do not retain share, store, or use personally identifiable information for any secondary purposes.